What is a Siemens Account?

Siemens Accounts (also known as Siemens IDs) are free and are to be used by our customers to single sign-on to Siemens websites that require authentication. These resources include Support Center documentation, webinar registrations, and now Xcelerator Academy. All Siemens customers are welcome to create a Siemens Account.

How do I create a new Siemens Account?

Use this link to enter your account information:
Create New Account

How do I reset my Siemens Account password?

If you are unable to login but know that you have an existing Siemens Account, select Reset Password to request a password reset link.

I reset my password, but I have not received an email with the reset link. Why not?

Check your mail for a message from no-reply@sw.siemens.com which may have been caught by your mail filters. Also, you simply may not have an existing account. For security purposes, the password reset system will not send an email to say you do not have a Siemens Account. If you do not receive an email with instructions in a few minutes, you will need to create a new Siemens Account as shown above.

Is my Siemens Account the same as my company’s Webkey ?

No. Your Siemens Account will allow you to access Xcelerator Academy, Support Center documentation, and registration for online events such as Siemens webinars. However your company’s Webkey has enhanced privileges including access to software downloads.

I have logged into my Siemens Account, but why don't I see my Learning membership, enrollments, or transcript information?

The email address that you used to log into your Siemens Account may not match the email address used for your Siemens Xcelerator Academy records. Contact Customer Support.

My work email address has changed. How do I change the email address used for my Siemens Account?

The best practice when possible is to update your existing Siemens Account to use the new email address when your contact email address changes. Please note that merging Siemens Xcelerator Academy transaction history across different accounts is not supported. Log in at the Siemens ID Service Portal to update your account.